Freight Policy
Most orders ship out in 1-2 business days. Allow an additional 3-7 days for Standard Ground Delivery.
Shipping Charges
Products are shipped F.O.B. shipping point with freight costs and handling fees
paid by Ace Industries and charged to the customer. Orders over $500 (including
any backorders) in the continental United States are shipped freight free. C.O.D. shipments are not permitted.
Other terms and conditions may apply for freight collect, export orders, hazardous
materials, special handling or shipments outside the contiguous United States.
Any extra charges incurred for additional services, such as customer''s carrier
or special handling by the carrier, must be paid by the customer. Title and
risk of loss pass to the customer upon tender of shipment to the carrier. If
product is damaged in transit, customer must file claim with the carrier.
Shipping Options
- Most standard delivery orders ship UPS®. Please allow 7-10 business
days for delivery.
- Alaska and Hawaii are subject to additional shipping charges.
- Puerto Rico, the Virgin Islands, and Guam are subject to additional shipping charges.
Pick-Up Options
You have the choice to pick up your order free of charge at one of the following
3 locations if specified during checkout. We will notify you by email when your
order is complete and ready for pickup.
- Atlanta, Georgia Pick-Up Center
6295 McDonough Drive
Norcross, GA 30093-1925
Telephone: 770-441-0898 or 800-733-2231
Fax: 770-441-0326 or 800-628-3648
- Houston, TX Pick-Up Center
1414 FM 1960
Houston, TX 77073-2102
Telephone:800-233-8179
Fax: 800-628-3648
- Birmingham, Alabama Pick-Up Center
2782 County Highway 11
Pelham, AL 35124
Telephone: 205-663-0002 or 888-223-0002
Fax: 205-663-0996
- Cincinnati, Ohio Pick-Up Center
10118 Commerce Park Drive,
Cincinnati, OH 45246
Telephone: 513-860-3218 or 888-242-8135
Fax: 513-860-3631
All orders shipping outside of the United States will require
a follow up e-mail with a shipping quote before processing your order. If you
have any questions or need assistance with an international order, please contact
Customer Service by phone or e-mail at onlinesales@aceindustries.com.